Friday, May 15, 2009

News: DC in on the Springsteen/Ticketmaster Debacule

You may recall this story from a few months back when people buying tickets for the Meadowlands shows were sent to TicketsNow.com, or what I like to call "Ticketmaster's Sanctioned Scalping Site." Fans, and Springsteen himself, raised a ruckus and as part of its settlement, Ticketmaster will create a wall between its site and TicketsNow.com for one year, and establish a lottery where fans who filed complaints could purchase tickets to Mr. Springsteen’s New Jersey shows. Seems their "wall" is about as flimsy as those go-go beads Greg Brady used for a door because the same thing happened for the show here in DC

Hundreds of concertgoers who thought they bought tickets for a coming Bruce Springsteen show from Ticketmaster but instead purchased seats from TicketsNow, a resale service owned by Ticketmaster, will receive reimbursements or tickets to another of Mr. Springsteen’s shows, The Washington Post reported. More than 300 fans said that they were misled when they bought the tickets to Mr. Springsteen’s show this Monday night at the Verizon Center in Washington. In February, Ticketmaster said that it would change its sales policies as part of a settlement with the State of New Jersey after more than 2,000 Springsteen fans there made similar complaints. In a statement at Mr. Springsteen’s official Web site, brucespringsteen.net, his manager, Jon Landau, wrote that there “appear to be chronic problems” with how Ticketmaster uses TicketsNow and that he and Mr. Springsteen “deeply resent the abuse of our fans.” (Source)

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